SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you visit this site and make purchase or submit a query , as we process your request , we collect the personal information you give us such as your name, address and email address.
When you browse this site, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our site, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at raaspi.com or mailing us at: email@example.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - raaspi.com
This site is hosted on 3R Computer Systems Inc's "Raaspi" Ecommerce solution platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through 3R Ecommerce data storage, databases and the general Raaspi application. They store your data on a secure server behind a firewall provided by Red Hat Open Shift Online.
If you choose a direct payment gateway like Paypal to complete your purchase, you seamlessly leave this site and then Paypal process your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Communication of payment process request and response between this site and Paypal is also via ssl which uses encryption.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Master Card, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
This site does not ask, store or process your credit card information.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at raaspi.com or mailing us at: firstname.lastname@example.org
The following is specific to Shopify App raaspiBackOffice or similar application where Raaspi created site is used as backoffice and data is imported.
Personal Information the App Collects
When you install the App, it is able to access certain types of information from your Shopify account:
We use shopify REST API for read_products, read_customers, read_orders (upto last 60 days), read_inventory and store shop data for contact information.
You may import other data but it is done under your control.
However this information is available to your back office site only. In extreme cases, we can access the information, but our policy dictates that we do that at your request and permission only.
We do not access any information via any other method besides using the API.
How Do We Use Your Personal Information?
We do not use your personal Information except for the email address which is used to communicate with you during App install. After install, communication is normally done via shopify.
Sharing Your Personal Information
We do not share the personal information with anyone. You control whether to enable or share what information with third party services like Facebook, google or Paypal
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that the App will be syncing data between the store and the back office site. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention . You are in control. We may inform you to limit the size if it becomes excessive.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: email@example.com